Town Manager


The Town Manager duties include overseeing the day-to-day operations of the various municipal departments and working closely with the Select Board on policy development and long range planning.

The Town Manager serves as the Town’s Chief Procurement Officer and Personnel Manager. Working with each Department Head, overseeing the Town’s budget, and meeting with various boards and commissions occupies a significant amount of the officer’s time.

The Director of Administrative Services provides critical support to the operations of the Administrative Offices. Major duties include processing all liquor license requests, administering the Town’s insurance policies and handling the considerable work involved in bidding and contracting.

Staff Contacts

Name Title Phone
Christopher J. Ketchen Town Manager (413) 637-5500 ext. 7
Mary Ellen Deming Director of Administrative Services (413) 637-5500 ext. 7