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Town of Lenox, MA

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Message from MassDOT
To accommodate the needs of customers from 10:00 p.m., on October 28, to 7 a.m., on November 1, the following walk-in customer service locations will be open for in-person assistance and account signups. These transponders will not be activated until up to 5 days later:~

Lee – Service Plaza on I-90, (the Massachusetts Turnpike), Eastbound, between Exits 1 and 2
Saturday, Oct. 29: 8 a.m. – 2 p.m.
Sunday, Oct. 30: 8 a.m. – 2 p.m.
Monday, Oct. 31: 7 a.m. – 7 p.m.

Additionally, in-person sign up will still be available at any RMV and Massachusetts AAA location during their normal business hours.~ For a complete list of locations and hours please visit
MassDOT will be informing the public about in-person customer service opportunities, the progress of toll plaza demolition, new lanes of traffic patterns, on I-90, and other AET developments with the use of real-time signboards along roads, via its Twitter feed, (@MassDOT), and through other communication tools. ~
In general, the schedule for toll plaza demolition will be as follows:
On October 28, at 10:00 p.m., crews stationed at every toll plaza location along I-90, will begin setting up the new traffic patterns, pavement markings, and electronic message boards for the initial stage of toll plaza demolition. MassDOT will deploy 64 “arrow boards” along I-90, and approximately 24 lift trucks state-wide.~ The lift trucks will assist employees in covering existing “Cash” and “E-ZPass” signs at plazas and the unveiling of new gantry rate signs.~ An estimated 107 law enforcement details and more than 100 workers, including laborers, foremen, and supervisors will be utilized at “go-live” time.
On October 29, by 5:00 a.m., the appropriate toll demolition configurations will be in-place at every toll plaza location statewide.~ During the day on the 29th and on Sunday, October 30, contractors will continue preparing the construction zones at 23 locations, and late Sunday will begin demolishing the existing toll plazas. Phase one of plaza demolition will remove the center areas of the plazas as traffic is detoured to the right and to the left of the center toll plaza areas
The process for removing existing toll plazas is occurring in phases to ensure the safety of drivers and work zone crews and to minimize traffic disruption.~ The first phase beginning the weekend of October 28 will continue until all center areas of all I-90 toll plazas are removed.~ Given that the toll plazas are located on top of concrete pads and have tunnels underneath, the phase one demolition will include relocation of utilities, removal of concrete pads, the filling of tunnel areas, (passages that manual toll collectors use to travel between booths and buildings), and the paving of the center lanes of travel after center plaza infrastructure is removed and tunnels are filled in. ~Traffic patterns will be shifted at the end of the first phase of demolition, and will involve shifting vehicles onto the newly paved travel lanes where the centers of the toll plazas once stood. ~At all times, drivers will be warned to drive slow and proceed at slow speeds in these active construction zones.~The first phase of toll plaza demolition work is scheduled to be completed by November 22. ~

Lenox Town Hall  6 Walker Street, Lenox, MA 01240   PH: (413) 637-5500